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Privacy policy

Our commitment to protecting your privacy

Cinch Management respect and protect the privacy of our customers and clients. We comply with the Australian Privacy Principles within the Privacy Act 1988, and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 to protect the personal information of prospective and existing customers.



We only collect information relevant to providing you with personalised communication regarding your enquiry, tenancy or property. Cinch Management needs to collect information about individuals who:

  • Apply or are associated with people who apply for a tenancy;
  • Are currently renting a property managed by Cinch;
  • Seek advice in relation to property management;
  • Seek or receive services from us in respect of the leasing or management of a property or property portfolio; and
  • Staff and individuals who are associate with our contractors, business partners and service providers.



We only use personal information where there is provided consent to do so and for purposes that are related to the services we provide. We take every possible measure to protect personal information we hold from unauthorised access and misuse.

Are you renting with us? How can we help you?

Submit a maintenance request using our 24/7 online tool.

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